AxleSys: A Web-Based Automotive Service and Tire Sales Management System
- RIEL ANDREI C. AGUILAR
- SARAH LAINE G. CATACUTAN
- ANGEL MARIE A. CORPUZ
- DANICA D. GARCIA
- KHYLE ALEGRE (Technical Adviser)
Abstract
This study presents the development of AxleSys, a real-time, web-based appointment and management system created to address operational challenges caused by traditional manual processes in scheduling, service tracking, inventory monitoring, and sales recording. The previous reliance on phone calls and walk-ins led to overlapping appointments, long waiting times, lost information, and difficulty monitoring service histories. Developed using the Modified Waterfall Model, the system includes modules for customer appointment booking, automated reminders, inventory and sales management, service status monitoring, administrative dashboards, and report generation. Results indicate that AxleSys reduces scheduling errors, improves customer experience, streamlines administrative tasks, and enhances overall operational efficiency, while its modular design supports scalability and future enhancements such as SMS notifications, expanded analytics, and additional service features.
