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Academic Research

Kapepongtsa: A Web-Based Ordering and Inventory Management System for YOBS Cafe


  • RONALD KRIS F. DELARA
  • ANGELO GOMEZ
  • JUNEL O. GUECO
  • JAIMEE P. ROMERO
  • ALLEN SHERWIN H. WAJE
  • RITCHELL Z. ESCOTO
  • DENNIS L. TACADENA

Abstract

The rapid advancement of technology has significantly impacted various industries, including the food and beverage sector, where digital transformation has become essential for improving efficiency and customer satisfaction. The general objective of the study was to develop a system entitled "Kapepongtsa: A Web-Based Ordering and Inventory Management System for YOBS Cafe." The system was developed using the Modified Waterfall Model as the Software Development Life Cycle (SDLC) methodology, which incorporated ongoing feedback and evaluation at each phase to ensure continuous improvement and adaptability to changing requirements. Alpha and Beta testing were conducted based on ISO 25010 standards, assessing Functional Suitability, Compatibility, Interaction Capability, Security, and Flexibility. The overall mean score for Alpha testing, as evaluated by three (3) IT experts, was 4.53 with a verbal interpretation of “Excellent.” Meanwhile, Beta testing, evaluated by thirty (30) customers and staff from YOBS Cafe, scored 4.46, also interpreted as “Excellent.” The testing results indicate that the system successfully meets its functional requirements, performs well across platforms, offers an intuitive user experience, ensures secure data management, and is adaptable for future updates. In conclusion, Kapepongtsa successfully meets its objectives, offering an intuitive, secure, and flexible solution that improves the operational efficiency of YOBS Cafe, while also supporting sustainable business practices.

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